Privacy Policy Frequently Asked
Your active account data is archived for 24 months after closure to resolve any outstanding withdrawals or disputes. After that period, we delete personal information according to local data-protection rules. You can request immediate deletion by contacting our support team via live chat.
Yes. Open your Settings menu, select Privacy, and click Request Data Copy. We'll email you a complete file showing your name, contact details, payment history, game activity and login records within 5 business days. No fee applies.
Your payment details are encrypted and never stored on our main servers. Payment processors handle wallet and bank credentials using industry-standard security. We only store the transaction ID and timestamp so you can see your deposit and withdrawal history in your account.
Only you and our support team can access your account activity. Our fraud-prevention partners see only anonymized play patterns to detect suspicious behaviour, not your personal name or payment details. We never share your game history with third-party marketers.
We use cookies to keep you logged in and to show you which games you opened last session. These are functional cookies, not tracking cookies. You can disable them in your browser; you'll just need to log in again on each visit.
Your account data is stored on secure servers. The privacy policy and data-protection rules that apply to you depend on local law where you access the account. If you have jurisdiction-specific questions, our support team can clarify how regional regulations affect your account.
You can update your email, phone number and notification preferences from your account Settings anytime. To request deletion of historical data, contact support. Some information, such as withdrawal records, must be kept for local regulatory compliance and cannot be deleted.
