Frequently Asked About Our Legal Policies
We collect your name, email, phone number, and verified payment method when you open an account. This information is used to verify your identity, process deposits and withdrawals, and communicate account updates. We also record your transaction history to meet local financial compliance requirements.
We retain your transaction records for seven years to comply with local regulation. Your personal details such as name and email are kept for one year after account closure, then permanently deleted. You can request earlier deletion by contacting our support team.
Yes. Open your account, go to Settings > Legal & Account, and select Data Access Request. We compile your complete data file — including transactions, profile information, and login history — and deliver it within seven business days.
Reset your password immediately from the login page. Then open Live Chat or go to Settings > Security to revoke all active sessions and enable two-factor authentication. Our support team will review the account activity and contact you via email to confirm you recognize all recent transactions.
Your payment information is encrypted using industry-standard protocols before reaching our servers. Payment processors handle the actual transaction; we store only a tokenized reference. Your bank credentials are never logged or retained by cadas138 login.
Withdrawals are verified against your account history and payment method to prevent fraud and comply with local law. If a withdrawal amount is unusually large or the payment method is new, we may contact you to confirm. Most verified withdrawals clear within one business day.
No. We do not sell or lease your personal information. Payment processors and support vendors see only the minimum data needed to serve your transaction. Your contact details, account history, and preferences remain confidential and internal to cadas138 login.
